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WEBINAR

 

Holiday CX Survival Guide with AI

Keep Your Cool & Your Customers Happy!

 

Live Webinar | November 5, 2025 | 11:00 AM – 12:00 PM CST

 

Get Holiday Ready with AI-Powered Support

The holiday rush is coming — is your CX team ready?
Join L5.ai and Zendesk for a fast-paced, practical webinar designed to help you manage seasonal volume spikes with confidence.

You’ll learn how to boost self-service, prevent agent burnout, and turn holiday customers into loyal fans using AI, automation, and smart CX workflows — all backed by a real customer case study and demo.

 

Register Now!

Seats are limited! The first 50 people to sign up and attend will receive discounted services from L5!

Can’t attend live? Register anyway and we’ll send you the on-demand recording.

cx guide ai
WEBINAR FEATURES

Everything you need to know!

💡 What You’ll Learn:

  • How to forecast and manage seasonal surges with AI

  • Ways to reduce team burnout with proactive workflows

  • How to level up self-service during peak volume

  • Real-world success strategies from a top-performing CX team

 

🗓️ Agenda:

  • 11:00 – 11:05 AM– Welcome & Overview (L5.ai)
  • 11:05 – 11:30 AM – Top CX Holiday Challenges + AI Solutions (Zendesk)
  • 11:30 – 11:50 AM – Customer Case Study + AI Demo (Joint Presentation)
  • 11:50 – 12:00 PM – Live Q&A + Resources for Next Steps

 

🚀 Who Should Attend?

  • CX Managers & Directors in retail, e-commerce, hospitality
  • Ops Leads managing seasonal staffing and volume
  • Zendesk & L5.ai customers and warm prospects
ES webinar design - meet bipin
OUR SPEAKERS

Bipin Paracha
CEO, L5.ai | Over 200+ HRSD implementations delivered

Zendesk Speaker
To be announced — Zendesk

TESTIMONIALS

What our customers say

"Level Up your workflows with L5’s Accelerated Customer Transformation (ACT) journey, requiring as few as five (5) hours of your time. We have incorporated best practices and proven methodologies to move you from Level 1 (Siloed Work) to Level 2 (Focused Efforts) [...]."

"Perfect company to walk us through this transition. The training hours had a near perfect balance of where we would spend our training time, and equipped us with the tools we needed to jump in and start trying things out on our own. The experience of our trainer, Nick, instilled confidence that we, too, could learn to manage the system. Nick was essential to our smooth transition [...] Nick’s personal guidance went beyond the typical support role by offering insightful tips and best practices tailored to our team’s needs."

"Very flexible to adjust the services they provided according to our needs. L5 provided implementation consulting services for us. They were extremely knowledgeable about functionality and were very flexible to adjust the services they provided according to our needs."

Get a Demo Now!