CX Innovation Lunch & Learn: The Future is Now
Presented by L5.ai and Zendesk
INFIELD | December 11, 2025
11:30 AM – 1:00 PM CT
🚀 Innovate to Elevate
Join L5.ai and Zendesk for an energizing midday session designed for CX and operations leaders looking to stay ahead of the curve. Discover the newest tools and technologies transforming customer experience in 2026 and leave with tangible strategies to implement immediately.
Register Now!
Seats are limited! The first 50 people to sign up and attend will receive discounted services from L5!
Can’t attend live? Register anyway and we’ll send you the on-demand recording.

Everything you need to know!
💡 What You’ll Learn:
-
The top innovations shaping customer experience in 2026
-
Real-life case studies from companies leading the CX revolution
-
How to pilot and scale new tools quickly with impact
🗓️ Event Agenda:
- 11:30 – 12:00 PM: Welcome, Networking & Lunch
- 12:00 – 12:20 PM: Keynote: The Future of CX Innovation (Zendesk speaker)
- 12:20 – 12:50 PM: Customer Success Showcase: Real-World Results with L5.ai
- 12:50 – 1:00 PM: Wrap-Up + Open Networking
🚀 Who Should Attend?
-
CX and Customer Success Leaders
-
Innovation & Digital Transformation Leads
-
Operations Managers
-
Product & Strategy Decision-Makers
.png?width=1200&height=1200&name=Business%20Cards%20(1).png)
Bipin Paracha
CEO, L5.ai | Over 800+ Implementations Delivered, IT expert for 30+ Years
Bret Sharp
Director- Sales and Partnerships
What our customers say
"Level Up your workflows with L5’s Accelerated Customer Transformation (ACT) journey, requiring as few as five (5) hours of your time. We have incorporated best practices and proven methodologies to move you from Level 1 (Siloed Work) to Level 2 (Focused Efforts) [...]."

"Perfect company to walk us through this transition. The training hours had a near perfect balance of where we would spend our training time, and equipped us with the tools we needed to jump in and start trying things out on our own. The experience of our trainer, Nick, instilled confidence that we, too, could learn to manage the system. Nick was essential to our smooth transition [...] Nick’s personal guidance went beyond the typical support role by offering insightful tips and best practices tailored to our team’s needs."

"Very flexible to adjust the services they provided according to our needs. L5 provided implementation consulting services for us. They were extremely knowledgeable about functionality and were very flexible to adjust the services they provided according to our needs."
