Rethinking ITIL: Agile IT Support for Modern Teams
Live Webinar | October 21, 2025 | 11:00 AM – 1:00 PM CST
Join us for a live webinar hosted by L5.ai and Zendesk as we explore how modern IT teams are moving beyond outdated ITSM systems.
In this session, you’ll see how Zendesk delivers agile, ITIL-aligned service management with built-in AI, automation, and real-time visibility—helping teams reduce friction, accelerate support, and scale with confidence.
Whether you're modernizing your service desk or leading digital transformation, this webinar will give you actionable insights and live examples you can apply immediately.
Register Now!
Seats are limited! The first 50 people to sign up and attend will receive discounted services from L5!
Can’t attend live? Register anyway and we’ll send you the on-demand recording.
"Level Up your workflows with L5’s Accelerated Customer Transformation (ACT) journey, requiring as few as five (5) hours of your time. We have incorporated best practices and proven methodologies to move you from Level 1 (Siloed Work) to Level 2 (Focused Efforts) [...]."
"Perfect company to walk us through this transition. The training hours had a near perfect balance of where we would spend our training time, and equipped us with the tools we needed to jump in and start trying things out on our own. The experience of our trainer, Nick, instilled confidence that we, too, could learn to manage the system. Nick was essential to our smooth transition [...] Nick’s personal guidance went beyond the typical support role by offering insightful tips and best practices tailored to our team’s needs."
"Very flexible to adjust the services they provided according to our needs. L5 provided implementation consulting services for us. They were extremely knowledgeable about functionality and were very flexible to adjust the services they provided according to our needs."
