Customer Stories

Level Up your workflows with L5’s Accelerated Customer Transformation (ACT) journey, requiring as few as five (5) hours of your time. We have incorporated best practices and proven methodologies to move you from Level 1 (Siloed Work) to Level 2 (Focused Efforts) on the ClickUp productivity transformation roadmap.

The training was interactive and productive. We enjoyed training with L5. The one thing we want to address is Owners and Admins not having access to private folder. This will make hard to monitor work on ClickUp when the staff leaves. But this could be a improvement or upgrade that ClickUp can work on.

L5 provided implementation consulting services for us. They were extremely knowledgeable about ClickUp functionality and were very flexible to adjust the services they provided according to our needs.

Our company recently made the transition into ClickUp from our previous task management system of 10+ years. L5 was the perfect company to walk us through this transition. The structured onboarding process was proof that L5 has the expertise to onboard companies well to ClickUp. The training hours had a near perfect balance of where we would spend our training time, and equipped us with the tools we needed to jump in and start trying things out on our own.

The experience of our trainer, Nick, instilled confidence that we, too, could learn to manage the system. Nick was essential to our smooth transition — we told him how we use our current system, and what we wanted to see as benefits and usability from ClickUp, and he was able to decipher what we needed despite us not knowing ClickUp well enough to know what that should look like. Nick’s personal guidance went beyond the typical support role by offering insightful tips and best practices tailored to our team’s needs. We would confidently recommend ClickUp as a task management system and L5 as a supportive onboarding partner.

We had a great experience working with L5 to roll out ClickUp across a wide range of departments. They helped onboard 15 unique teams, each with its own way of working, and somehow made it look easy. L5 brought deep expertise in ClickUp, but what really stood out was how they used that knowledge to shape the tool around each team’s specific needs. Whether a group was managing projects, tracking operational work, or planning strategy, L5 found a way to make ClickUp fit.

They were also fantastic collaborators. They worked closely with our internal stakeholders to understand goals, surface challenges, and iterate quickly on solutions. Their flexibility made a huge difference in helping teams feel supported and confident using the tool.

I would highly recommend L5 to any organization looking for a thoughtful, responsive, and highly skilled partner in ClickUp configuration.

Very detailed, great customer service and provided recordings for future reference. Thank you Jack, Ashina and Anu!

Anu was very responsive to any questions we had and supporting us as needed. Other areas of Conexus will be implementing in the future as things are set up for our duties/tasks.