AI-Powered Automation to Elevate Customer & Employee Experience

Advisory & Consulting

Our Workday advisory engagements deliver a clear roadmap and business case to maximize your Workday investment across HR, Finance, and Workforce Planning. We help organizations align Workday to business strategy, improve operational efficiency, and unlock measurable ROI.

• Gap Analysis & Optimization Roadmap: Assess current Workday configurations, reporting structures, security model, and integrations. Identify inefficiencies, automation opportunities, and build a phased roadmap aligned to business priorities.

• Business Case & Value Realization: Develop a data-backed case to support expansion, reconfiguration, or new module adoption. Quantify ROI, reduce manual effort, improve reporting accuracy, and drive executive alignment.

• Governance, Change Management & Best Practices: Establish scalable governance frameworks, improve data integrity, and drive user adoption through structured change management and industry best practices—ensuring long-term success across HR and Finance teams.
  
  

  Pairing advisory services with implementation and ongoing optimization ensures a seamless transition from strategy to execution.

Implementation & Onboarding

Whether deploying Workday HCM, Financial Management, or expanding into new modules, our structured implementation approach ensures speed, stability, and long-term scalability.

L5.ai’s ACT Implementation Approach

• Discovery & Design: Align on business objectives across HR and Finance, evaluate current processes, and review reporting, integrations, and security frameworks within your Workday environment.
• Offline Build: Configure foundational business processes, organizational structures, security roles, and reporting frameworks based on defined scope, ensuring a scalable and compliant setup.
• Collaborative Build: Partner closely with your HR, Finance, and IT teams to refine workflows, validate integrations, optimize data structures, and ensure alignment with real-world operational needs.
• Final Build & Admin Walkthrough: Validate the solution, train administrators, and ensure your team is equipped for long-term success.

With L5.ai’s ACT methodology, we go beyond implementation to build a focused, scalable foundation that delivers immediate and long-term value.

Level-Up Services

Workday is not a one-time project. It is an evolving platform that requires continuous optimization. Our subscription services provide ongoing strategic and operational support to keep your environment aligned with business needs.

What’s Included?

• Platform Administration (Admin+): Hands-on support for system management, configuration updates, permissions, and troubleshooting.
• Continuous Evolution (Evolve+): Move beyond basic admin support with workflow enhancements, AI training, knowledge management improvements, and automation expansion.
• Experience Optimization: Improve agent and customer experience through portal enhancements, chatbot tuning, and smart self-service strategies.
• Cost & Performance Optimization: Reduce operational costs by optimizing automation, streamlining workflows, and proactively managing platform performance.
• Subscription-Based Flexibility: Available as a standalone package or bundled with Workday licensing for a seamless experience.

With Level-Up Services, L5.ai becomes your long-term Workday partner, ensuring your platform scales with your business and continuously delivers greater efficiency, automation, and ROI.

Smart Licensing

Smart, flexible Zendesk licensing with the added advantage of L5.ai’s expertise and bundled solutions. Whether you need Zendesk products, L5 solutions, or both, we simplify procurement to fit your business needs.

Why Choose Smart Licensing?

• Flexible Procurement: Purchase Workday products, L5.ai solutions, and services as a single package or separately.
• Same Workday Pricing, More Options: We partner closely with Workday sales, so whether you buy directly through Workday or through us, pricing remains the same. With L5.ai, you also get the option to bundle implementation, strategic services, and pre-built solutions.
• Simplified Chargeback & Budgeting: Many of our clients need to charge back licensing and services to different departments; bundling them through L5.ai simplifies cost allocation and financial management.
• Strategic Guidance & Expert Support: Get advice from Workday-certified experts to ensure you select the right plan and add-ons for your business.

With Smart Licensing, you get the flexibility to buy Workday the way that works best for you—while unlocking additional value with L5.ai’s expertise, solutions, and services.