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CX Trends 2026 (1)
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L5.ai | Zendesk Roadshow | March 18th, 2026 | 11:30 AM - 4:00 PM EST

CX Trends 2026: Unlock Game-changing AI Strategies

We’re live at the CX Trends Event tomorrow as proud partners!
Drop by, connect with us, and explore what’s next in CX. Lets connect on how innovation and AI can keep you ahead of customer expectations.
 
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Can't make it in person? Download our white paper now! ⬇️
CX Trends 2026 (2)
Still unsure if your Zendesk setup is working at its full potential?

Book a Call with L5.ai

Because your Zendesk shouldn’t just work, it should perform.

When you book a call with us, you don’t get a sales pitch.
You get a FREE, expert-led audit of your Zendesk setup and integrations, designed to uncover what’s slowing you down and where you can scale faster. We’ll help you identify inefficiencies, missed automations, and quick wins you can act on immediately.

Here are a few of our 600+ customers that you may recognize…

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OPTIMIZE YOUR RESULTS

Unlock the Power of Customer Experience Innovation to Drive Real Outcomes in 2026 and Beyond.

  • Practical Impact

  • Customizable

  • Measurable Results

  • Big Picture Thinking

Turn CX trends into action.

Walk away with real strategies you can apply the next day from AI-powered engagement to smarter workflows that boost resolution speed and employee experience.

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Shape strategies to fit your org.

Whether you’re IT, Ops, or CX, the session gives you flexible frameworks to adapt trends to your unique environment no one-size-fits-all playbook here.

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See the difference, fast.

Learn how to quantify impact from response times to customer satisfaction and turn insights into tangible business outcomes your leadership will care about.

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Lead the CX shift, don’t follow it.

Get ahead of 2026’s trends with forward-looking strategies that blend AI innovation with operational excellence setting your team up to scale and thrive.

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Find us in the L5 Booth

Jake Woodward

Jacob Woodward

L5.ai Senior Solution Consultant

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Ron Mechling

L5.ai Chief Revenue Officer

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Mags Paracha

L5.ai Marketing Manager

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jackson

Jackson Mueller

L5.ai Sales Development Representative

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One tool for all your metrics

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