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L5 + Zendesk

Smarter Customer Success at Scale

Deliver faster, more seamless support experiences with AI-driven workflows.

L5.ai Zendesk Demo
POWERFUL FEATURES

Works with Your Team and Your Customers

Equip your Customer Success team with tools that deliver seamless, AI-driven support and measurable outcomes.

Seamless Integrations

Connect effortlessly with your existing tools and systems, from CRMs to support platforms, ensuring a unified customer experience without disruption.

Faster Resolutions

Anticipate issues, automate workflows, and route tickets instantly to the right team member, reducing time-to-resolution by up to 40%.

Empowered Teams

Give agents AI-driven recommendations and real-time insights so they can focus on building stronger relationships instead of chasing tasks.

Scalable Success

Deliver consistent, high-quality support across regions, teams, and languages — all from a single streamlined platform.

Here are a few of our 600+ customers that you may recognize…

OPTIMIZE YOUR NUMBERS

Get the most out of your metrics

  • Outside impact

  • Customizable

  • Flexible criteria

  • Big picture

45% more qualified leads because customers trust you

Showcase real impact beyond your team. Customers notice when support is faster, smarter, and personalized: Leading to stronger trust and measurable business growth.

Your success strategy, your way

Adapt our AI-driven tools to your unique workflows. From tailored dashboards to flexible integrations, you get a setup that fits your customer journey. Not the other way around.

Measure what matters most

Track KPIs that align with your goals: CSAT, NPS, time-to-resolution, retention, or expansion. No one-size-fits-all dashboards, just the insights your team actually needs.

Turn insights into action

Zoom out from individual tickets and see how customer success drives the entire business. Our analytics help you connect the dots between support, growth, and long-term loyalty.

Your Personalized Team

Bipin

Bipin Paracha

L5.ai CEO & Co-Founder

L5 Team Image-05

Bret Sharp

L5.ai Director of Sales

Jeff Eisenberg

Jeff Eisenberg

Zendesk Account Executive

One tool for all your metrics