Join Zendesk Lunch n Learn Co-hosted by L5.ai
Innovations in AI-Driven Customer Experience
Designed specifically for public sector CX leaders in the Los Angeles region.
Explore the latest advancements in AI-powered service tailored to the unique needs of state, local, and education agencies. Gain practical insights from industry experts, discover innovative tools shaping the future of customer experience, and connect with peers who are driving transformation in the public sector.
This session is your opportunity to stay ahead in delivering smarter, more efficient service that meets the evolving expectations of citizens.
Agenda
- 11:30AM
Arrival & Networking
Pick up your name badge and event materials. Enjoy light refreshments and take a moment to connect with fellow public sector CX leaders before we begin.
- 11:45AM
Opening Presentation
Discover the newest advancements in AI-powered customer experience and watch live demonstrations showcasing these innovations in action.
- 12:10PM
Customer Insights Panel: “Current Perspectives on AI-Enhanced CX”
Hear directly from local public sector leaders about how they are integrating AI into their service strategies and their outlook on future developments.
- 12:40PM
Short Break
Take a moment to refresh and prepare for the next session.
- 12:50PM
Deep Dive Session: Achieving Effective Automation with AI Agents and Copilot
Explore how cutting-edge AI Agents and Copilot technologies are driving meaningful resolutions and paving the way toward higher automation rates.
- 1:20PM
Closing & Networking Lunch
Enjoy lunch while continuing conversations and building connections with your peers.
- 2:00PM
Event Wrap-Up
Schedule description.
RSVP
Designed specifically for public sector CX leaders in the Los Angeles region.
Explore the latest advancements in AI-powered service tailored to the unique needs of state, local, and education agencies. Gain practical insights from industry experts, discover innovative tools shaping the future of customer experience, and connect with peers who are driving transformation in the public sector.
This session is your opportunity to stay ahead in delivering smarter, more efficient service that meets the evolving expectations of citizens.
Agenda
- 11:30AM
Arrival & Networking
Pick up your name badge and event materials. Enjoy light refreshments and take a moment to connect with fellow public sector CX leaders before we begin.
- 11:45AM
Opening Presentation
Discover the newest advancements in AI-powered customer experience and watch live demonstrations showcasing these innovations in action.
- 12:10PM
Customer Insights Panel: “Current Perspectives on AI-Enhanced CX”
Hear directly from local public sector leaders about how they are integrating AI into their service strategies and their outlook on future developments.
- 12:40PM
Short Break
Take a moment to refresh and prepare for the next session.
- 12:50PM
Deep Dive Session: Achieving Effective Automation with AI Agents and Copilot
Explore how cutting-edge AI Agents and Copilot technologies are driving meaningful resolutions and paving the way toward higher automation rates.
- 1:20PM
Closing & Networking Lunch
Enjoy lunch while continuing conversations and building connections with your peers.
- 2:00PM
Event Wrap-Up
Schedule description.
Location
République Café Bakery & République Restaurant
624 S La Brea Ave,
Los Angeles, CA 90036
Client Testimonials
Level Up your workflows with L5’s Accelerated Customer Transformation (ACT) journey, requiring as few as five (5) hours of your time. We have incorporated best practices and proven methodologies to move you from Level 1 (Siloed Work) to Level 2 (Focused Efforts) on the ClickUp productivity transformation roadmap. Read More Read Less

Erin
Oberon Fuels, Inc.
Our company recently made the transition into ClickUp from our previous task management system of 10+ years. L5 was the perfect company to walk us through this transition. The structured onboarding process was proof that L5 has the expertise to onboard companies well to ClickUp. The training hours had a near perfect balance of where we would spend our training time, and equipped us with the tools we needed to jump in and start trying things out on our own.
The experience of our trainer, Nick, instilled confidence that we, too, could learn to manage the system. Nick was essential to our smooth transition — we told him how we use our current system, and what we wanted to see as benefits and usability from ClickUp, and he was able to decipher what we needed despite us not knowing ClickUp well enough to know what that should look like. Nick’s personal guidance went beyond the typical support role by offering insightful tips and best practices tailored to our team’s needs. We would confidently recommend ClickUp as a task management system and L5 as a supportive onboarding partner. Read More Read Less

Natasha Fogg
PraiseCharts

Garrett
Justransform

Gaylene
Conexus Credit Union
The training was interactive and productive. We enjoyed training with L5. The one thing we want to address is Owners and Admins not having access to private folder. This will make hard to monitor work on ClickUp when the staff leaves. But this could be a improvement or upgrade that ClickUp can work on. Read More Read Less

Abzal
WFCU Credit Union