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Join Zendesk Lunch n Learn Co-hosted by L5.ai

Innovations in AI-Driven Customer Experience

JULY 15 AT 11:30AM | LOS ANGELES

Designed specifically for public sector CX leaders in the Los Angeles region.

Explore the latest advancements in AI-powered service tailored to the unique needs of state, local, and education agencies. Gain practical insights from industry experts, discover innovative tools shaping the future of customer experience, and connect with peers who are driving transformation in the public sector.

This session is your opportunity to stay ahead in delivering smarter, more efficient service that meets the evolving expectations of citizens.

Agenda

  • 11:30AM
    Arrival & Networking

    Pick up your name badge and event materials. Enjoy light refreshments and take a moment to connect with fellow public sector CX leaders before we begin.

  • 11:45AM
    Opening Presentation

    Discover the newest advancements in AI-powered customer experience and watch live demonstrations showcasing these innovations in action.

  • 12:10PM
    Customer Insights Panel: “Current Perspectives on AI-Enhanced CX”

    Hear directly from local public sector leaders about how they are integrating AI into their service strategies and their outlook on future developments.

  • 12:40PM
    Short Break

    Take a moment to refresh and prepare for the next session.

  • 12:50PM
    Deep Dive Session: Achieving Effective Automation with AI Agents and Copilot

    Explore how cutting-edge AI Agents and Copilot technologies are driving meaningful resolutions and paving the way toward higher automation rates.

  • 1:20PM
    Closing & Networking Lunch

    Enjoy lunch while continuing conversations and building connections with your peers.

  • 2:00PM
    Event Wrap-Up

    Schedule description.

RSVP

Designed specifically for public sector CX leaders in the Los Angeles region.

Explore the latest advancements in AI-powered service tailored to the unique needs of state, local, and education agencies. Gain practical insights from industry experts, discover innovative tools shaping the future of customer experience, and connect with peers who are driving transformation in the public sector.

This session is your opportunity to stay ahead in delivering smarter, more efficient service that meets the evolving expectations of citizens.

Agenda

  • 11:30AM
    Arrival & Networking

    Pick up your name badge and event materials. Enjoy light refreshments and take a moment to connect with fellow public sector CX leaders before we begin.

  • 11:45AM
    Opening Presentation

    Discover the newest advancements in AI-powered customer experience and watch live demonstrations showcasing these innovations in action.

  • 12:10PM
    Customer Insights Panel: “Current Perspectives on AI-Enhanced CX”

    Hear directly from local public sector leaders about how they are integrating AI into their service strategies and their outlook on future developments.

  • 12:40PM
    Short Break

    Take a moment to refresh and prepare for the next session.

  • 12:50PM
    Deep Dive Session: Achieving Effective Automation with AI Agents and Copilot

    Explore how cutting-edge AI Agents and Copilot technologies are driving meaningful resolutions and paving the way toward higher automation rates.

  • 1:20PM
    Closing & Networking Lunch

    Enjoy lunch while continuing conversations and building connections with your peers.

  • 2:00PM
    Event Wrap-Up

    Schedule description.

Location

République Café Bakery & République Restaurant
624 S La Brea Ave,
Los Angeles, CA 90036

Client Testimonials

Erin

Erin

Oberon Fuels, Inc.

Natasha Fogg

Natasha Fogg

PraiseCharts

Garrett

Garrett

Justransform

Gaylene

Gaylene

Conexus Credit Union

Abzal

Abzal

WFCU Credit Union

Jack

Jack

Heather