Zendesk CX Trends 2026
L5 was a Silver Sponsor and implementation partner across the four-city Zendesk CX Trends 2026 tour.
Mar 17, 2026 RecapL5 sponsored the Braindate Lounge at Zendesk Relate 2026 in Denver, where Zendesk unveiled its Autonomous Service Workforce.
CEO and Co-founder, L5
Chief Revenue Officer, L5
L5 sponsored the Braindate Lounge at Zendesk Relate 2026 in Denver. Relate was the stage for Zendesk's Autonomous Service Workforce, the shift from deflection bots to AI agents measured on resolved outcomes.
Zendesk spotlighted L5 CEO Bipin Paracha on the main stage. The L5 team hosted an IT Happy Hour and met customers across ITSM, Employee Service, and AI Operated workflows.
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