Our Services
Six service disciplines. One operator.
L5 operates AI across every internal service discipline. Service Management at the base. HR where the stakes are higher. Assets, Enterprise Service, Work Management, and the integration layer that makes all of it run.
01
Zendesk
IT Service Management
The five ITIL processes that produce 85% of the value. Service Request, Incident, Problem, Change, and Knowledge — with AI embedded at every step. Modern ITSM without enterprise overhead.
Service Request
Incident
Problem
Change
Knowledge
Federated CMDB
See more
02
Workday · Zendesk
HR Service Delivery
Customer-grade service for the employee experience. Automated where it makes sense — repeatable HR, self-service, lifecycle workflows. High touch where it matters: leaves, investigations, performance.
Repeatable HR
High Touch
Employee Lifecycle
Generative AI
Governance
See more
03
NinjaOne · Zendesk
IT Asset Management
Every asset live. Every license reconciled. No CMDB to maintain. NinjaOne is the live truth layer under every ticket — discovery, lifecycle, patch, and software compliance running continuously.
Discovery
Hardware Lifecycle
Software & SAM
Patch
Location & Field
See more
04
Zendesk
Enterprise Service Management
ITIL discipline applied to Finance, Facilities, Legal, and Marketing. One platform, one governance model, one operator. The employee does not need to know which team owns the request.
Finance
Facilities
Legal
Marketing
Cross-Functional
See more
05
ClickUp
Work Management
Where the work actually happens. Projects, tasks, and operational work for IT, HR, Marketing, and every internal team — with ClickUp Brain operating the AI layer so the platform produces signal, not status updates.
Convergence Platform
AI Agents
Portfolio
Tickets + Projects
See more
06
Workday · Okta · M365
Integrations
Foundation data. Operational automation. The integration layer under every service L5 operates. Employee data, identity, assets, and financial data pulled live — nothing copied, nothing decays.
Foundation Data
Automation
Platform Integrations
Live Federation
Compliance
See more