Zendesk Relate 2026
L5 sponsored the Braindate Lounge at Zendesk Relate 2026 in Denver, where Zendesk unveiled its Autonomous Service Workforce.
May 18, 2026 RecapCX Innovation Lunch & Learn: The Future is Now
Event
An L5 lunch and learn on leading CX change with AI, with practical guidance on putting AI to work for IT, HR, and service teams on Zendesk and ClickUp.
Infield
In Attendance
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Bipin Paracha
CEO and Co-founder, L5
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Bret Sharp
Director - Sales and Partnerships, L5
L5 and Zendesk hosted a CX Innovation Lunch and Learn for CX and operations leaders. Over lunch, Bipin Paracha and Bret Sharp walked through what AI in CX looks like in production today, with tangible strategies to put to work right away.
What the session covered
- The top innovations shaping customer experience in 2026
- Real case studies from companies leading in CX
- How to pilot and scale new tools quickly
The agenda paired a keynote on the future of CX innovation with a customer success showcase of real results, followed by open networking.
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