Executive CX Roundtable: Preparing for 2026

Event

An invite-only L5 breakfast for senior CX leaders preparing for 2026, with candid discussion on operating AI to produce measurable service outcomes.

Infield

In Attendance

  • Bipin Paracha

    Bipin Paracha

    CEO and Co-founder, L5

L5 and Zendesk hosted an invite-only Executive CX Roundtable for senior CX leaders preparing for 2026. A closed-door conversation, led by Bipin Paracha, with no presentations and no pitches, just discussion among a curated group of peers.

What the group explored

  • Where leaders are investing for 2026
  • Moving enterprise AI from pilots to full-scale execution
  • Preparing CX teams across talent, training, and tools
  • Breaking silos between operations, support, and technology

Built for Director, VP, and C-level CX leaders from strategic accounts.

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