Zendesk Relate 2026
L5 sponsored the Braindate Lounge at Zendesk Relate 2026 in Denver, where Zendesk unveiled its Autonomous Service Workforce.
May 18, 2026 RecapPunch Bowl Perspectives Happy Hour
Event
An L5 happy hour at Punch Bowl Social in Austin, with candid conversation on operating AI for service teams on Zendesk and ClickUp.
Punch Bowl Social, Austin
In Attendance
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Bret Sharp
Director - Sales and Partnerships, L5
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Jake Woodward
Senior Solution Consultant, L5
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Mags Paracha
Marketing, L5
L5 hosted Punch Bowl Perspectives, a happy hour at Punch Bowl Social in downtown Austin. An informal evening for service and CX leaders to compare notes on building modern CX with AI on Zendesk, hosted by Bret Sharp, Jake Woodward, and Mags Paracha.
Highlights
The evening ran from arrival and welcome drinks through open networking, brief remarks from L5 and Zendesk, and games and conversation. Attendees saw live examples of peers applying AI inside Zendesk and met the L5 and Zendesk teams along with local AEs and customers.
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