ClickUp Inbox and Notifications Explained
Video
ClickUp's Inbox collects every update in one place, and notification settings decide what reaches your email, browser and phone. How to work the Inbox and set custom notifications so only what matters reaches you.
Chapters
Too many notifications
On a busy workspace, updates arrive from everywhere and the important ones get lost. ClickUp lets each person decide which updates reach them and where.
The Inbox
The Inbox sits at the top of Home in the left sidebar and collects task assignments, comments, mentions and status changes. Opening a notification lets you reply in place. Once it is handled you can clear it, or snooze it to come back to later.
Notification settings
Under the profile menu, Notifications covers four channels: Inbox, email, browser and mobile. Each starts on ClickUp's recommended default. Switching a channel to Custom picks exactly which events it sends, for example email only for tasks assigned to you and comments that mention you, while everything still reaches the Inbox. On mobile, Smart notifications keeps the phone quiet while you are active in ClickUp on a computer.
