Workday. Operated for Outcomes.
Datasheet
How L5 operates HR Service Delivery on Workday, from case and knowledge to employee self-service, so the record stays accurate.
L5 operates HR Service Delivery on Workday, the system of record. Case management, knowledge, and employee self-service run every week so the record stays accurate and employees get answers. L5 leadership helped define the HR Service Delivery category at INRY on ServiceNow before building L5.
What L5 operates
- HR case intake, triage, and routing
- Knowledge management and article health
- Employee self-service and deflection
- Weekly outcome reporting
- Human review gates on every model action
- Audit logging across the pipeline
