Field notes on operating AI

Insights

Writing on AI operations and outcomes. Drawn from real deployments on Zendesk, ClickUp, and Workday.

Streamlining CRM with ClickUp

Streamlining CRM with ClickUp

Run CRM in ClickUp with one record per customer, so sales, marketing, and support work from the same source of truth.

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How L5's Marketing Team Uses ClickUp

How L5's Marketing Team Uses ClickUp

How the L5 marketing team runs campaigns, content, and requests in ClickUp, from first brief to published work, all in o...

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