ClickUp Home is the screen that opens first, and its Inbox, Replies and Assigned Comments sections hold every notification waiting on you. This walkthrough goes through all three.
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3 min watch
Chapters
One screen for everything waiting on you
Work spread across projects goes missing in the gaps. Someone answers a comment and it is three days before anyone sees it. A task gets assigned without being noticed. An update lands on a task while attention is on a different list. None of that is a failure of the tool. It is notifications arriving where nobody is looking.
This walkthrough opens ClickUp Home, the screen that loads first, and goes through the three sections that carry those notifications. Inbox collects everything, task assignments, status changes and mentions, and each item can be read, replied to or cleared without leaving the list. Replies narrows that down to the threads where somebody answered you. Assigned Comments holds the ones where your input was asked for by name, with a resolve action once you have given it.
The habit at the end of the walkthrough costs about two minutes. Open Home before the day starts and clear it, so the day begins with a known list instead of a search.
A list shows what needs doing but not when it happens. How ClickUp's Calendar view places tasks on a calendar by their dates, what a task needs to appear there, and how filters and color coding shape what the calendar shows.
An SLA policy sets how quickly a support team must reply to and resolve tickets. How to create one in Zendesk Admin Center, set first reply time targets by priority in business hours, and confirm the policy applies to a new ticket.
Assignee cards on a ClickUp dashboard show who holds the work and what is still unassigned, with no setup beyond adding the card. How to add them from the card library, switch between chart styles, and narrow a card to one person.
A help desk needs answers customers can read and procedures only agents should see. How an internal article in Zendesk appears in the knowledge panel on a ticket, and the one setting that makes an article internal.
3 min/Oct 2026
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