L5 Insights

Field notes on operating AI

Writing on AI operations and outcomes. Drawn from real deployments and business outcomes on Zendesk, ClickUp, and Workday.

How a digital content agency moved project management into ClickUp, giving every campaign one workflow from brief to cli...

March 22, 2024 1 min read Read

How a manufacturing company runs expense management in ClickUp, with approvals, real-time tracking, and reporting in one...

March 22, 2024 1 min read Read

How L5 runs project management in ClickUp. Daily standups, live dashboards, and shared priorities keep every team aligne...

March 22, 2024 3 min read Read

How L5 runs customer success in ClickUp. Goals, OKRs, and account health live in one view, so every customer has a clear...

March 22, 2024 3 min read Read

A tour of the newest ClickUp 3.0 features, from a redesigned Home and Hubs to built-in AI, and how each one speeds up ev...

January 30, 2024 2 min read Read

Tools and tactics for building a collaborative culture in the virtual workspace, so distributed teams stay aligned where...

December 27, 2023 5 min read Read

How to choose project management software that fits your team. Define your must-have features, compare ClickUp and Jira,...

December 22, 2023 2 min read Read

The habits behind projects that finish on time. Clear scope, the right tools, and steady communication, with practical s...

December 12, 2023 4 min read Read

Master workflow optimization to lift output 20-30%, turning tangled, manual processes into operations your team can repe...

December 8, 2023 8 min read Read