L5 Insights

Field notes on operating AI

Writing on AI operations and outcomes. Drawn from real deployments and business outcomes on Zendesk, ClickUp, and Workday.

Why L5 builds its own work on ClickUp, and what that daily use teaches us about running the platform well for customers.

April 3, 2025 1 min read Read

An insurance group rebuilt marketing intake, planning, and project management in ClickUp with L5. Scattered requests bec...

April 3, 2025 1 min read Read

How a manufacturer runs invoice management in ClickUp. Review and approval statuses keep every invoice moving, with fast...

April 3, 2025 1 min read Read

Accelerated Customer Transformation is the L5 delivery framework. See how L5 runs ACT on ClickUp to take customers live ...

April 3, 2025 2 min read Read

The best AI task management tools and how they cut manual work, with smart scheduling, auto-prioritization, and reminder...

April 3, 2025 3 min read Read

The 7 most common ClickUp implementation challenges, from feature overload to adoption, and the fix for each, plus how L...

April 3, 2025 6 min read Read

How a large insurance group manages over 5,000 active tasks a week in ClickUp, balancing workload and tracking the metri...

March 1, 2025 1 min read Read

Whether ClickUp suits a marketing agency: the four problems it solves for client work, where it falls short, and what ag...

August 1, 2024 7 min read Read

A marketing agency pulled requests from email, Slack, and web forms into one ClickUp intake workflow. Approvals moved fa...

May 16, 2024 1 min read Read